1. TERMS & CONDITIONS

Last Updated: September 2026

Welcome to Lumina Leathers, operated by LLG Trading & Services ("Lumina Leathers", "we", "us", or "our").

By accessing or using luminaleathers.com ("Website"), purchasing our products, or using any services provided through the Website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Lumina Leathers

Lumina Leathers is a Qatar-based leather goods brand offering handcrafted leather products including bags, wallets, laptop bags, accessories, sandals and related products.

Business: LLG Trading & Services
Brand: Lumina Leathers
Country: Qatar
Email: info@luminaleathers.com
Phone: +974 3002 4052

2. Use of Our Website

You agree to:

• Use this Website only for lawful purposes.
• Provide accurate and complete information when placing an order.
• Not attempt to gain unauthorized access to the Website or its systems.
• Not interfere with or damage the Website's functionality.
• Not use the Website to conduct fraudulent activities.
• Not copy, reproduce or misuse our content without permission.

We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated.

3. Products

We make every reasonable effort to ensure that product descriptions, photographs, colours, dimensions and other information are accurate.

However, actual leather colour, grain, texture and appearance may vary slightly due to:

• Natural characteristics of genuine leather
• Individual hide variations
• Handcrafted production methods
• Screen and device settings

Minor variations, natural marks, grain differences or slight irregularities in handcrafted products are not necessarily defects and may be characteristics of genuine leather craftsmanship.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• Change product availability.
• Discontinue products.
• Limit quantities.
• Correct product information or pricing errors.

If an ordered product becomes unavailable after purchase, we will contact you and provide an appropriate resolution, which may include a replacement, alternative product or refund.

5. Prices

Prices displayed on the Website are normally shown in Qatari Riyals (QAR) unless otherwise stated.

Prices may change without prior notice.

The applicable product price, shipping charges and any applicable taxes or charges will be shown before you complete your purchase.

6. Orders

When you place an order, you are requesting to purchase the selected products.

An order confirmation email confirms that we have received your order request. It does not necessarily constitute final acceptance if the product is unavailable, a pricing error has occurred, or the order is identified as potentially fraudulent.

We reserve the right to cancel or refuse an order where reasonably necessary.

7. Payments

Payments may be processed through the payment methods and payment gateways available at checkout.

We do not directly store complete payment-card details on our servers where payment processing is handled by third-party payment providers.

You are responsible for providing accurate billing and payment information.

8. Shipping

Shipping and delivery are governed by our Shipping & Delivery Policy.

Delivery estimates are not guaranteed and may be affected by:

• Courier delays
• Customs clearance
• Public holidays
• Incorrect delivery information
• Events outside our reasonable control

9. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Customers must contact us within the specified return period and satisfy the applicable return conditions.

Customized or personalized products may not be eligible for return unless they are defective or incorrectly supplied.

10. Intellectual Property

All Website content, including:

• Logos
• Brand names
• Product photographs
• Videos
• Text
• Graphics
• Product designs
• Website layouts

is owned by or licensed to Lumina Leathers and/or LLG Trading & Services.

You may not reproduce, distribute, modify, sell or commercially use our content without our prior written permission.

11. Third-Party Services

The Website may use third-party services including payment processors, shipping providers, analytics providers, advertising platforms and technology providers.

These third parties may process information according to their own terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, Lumina Leathers will not be responsible for indirect or consequential losses arising from the use of the Website or delays caused by circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable law.

13. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

14. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this Website with the revised "Last Updated" date.

15. Governing Law

These Terms are governed by the applicable laws of the State of Qatar, subject to any mandatory consumer protection rights applicable to the customer in their jurisdiction.

16. Contact Us

For questions regarding these Terms:

Lumina Leathers / LLG Trading & Services
Email: info@luminaleathers.com
Phone: +974 3002 4052
Website: luminaleathers.com